Rider manual

Working an assignment

1. Open Assigned deliveries and review the order, customer details, and delivery address.
2. Accept or reject a new assignment using its available action. Contact support if assignment details are unclear.
3. Use the route or map information to plan the trip. Follow road rules and confirm the address before handing over the order.
4. Update the delivery status in the portal and submit proof of delivery when required.

Portal essentials

• Dashboard summarizes your rider activity and current work.
• Fleet overview provides the available delivery and fleet overview.
• Delivery history lets you review completed and previous assignments.
• Messages is the in-portal channel for rider support and updates.
• Settings contains your profile, security, and notification preferences.

LPG and road safety

Secure cylinders upright, keep them away from heat and ignition sources, and do not smoke around LPG. Never continue a trip if the load or vehicle feels unsafe. Follow your company’s handling procedures and local road-safety rules.

Useful tools

• Check weather before travelling and adjust your plans for hazardous conditions.
• Keep your phone charged and allow location access when using location-based features.
• Use proof history to review proof submissions already recorded.
• For urgent incidents, prioritize personal safety and use the appropriate local emergency service.